Legal
Privacy Policy
01Information we collect
- Contact details: your name, email address and WhatsApp number.
- Treatment information: country of residence, age, the treatment you're seeking and the description you provide.
- Medical reports you choose to upload.
- Preferences such as destination, city, timing and budget.
- Basic technical data needed to run and secure the website.
02How we use your information
To respond to your enquiry, obtain treatment options from healthcare providers, coordinate your journey, provide the plan you choose and meet legal obligations. We do not sell your information and do not use your medical information for advertising.
03Sharing with healthcare providers
With your consent, we share relevant medical information with hospitals and doctors when necessary to obtain treatment options. We share only what's needed for them to review your case. Service providers who help us operate (for example secure storage or messaging) process data on our instructions.
04Security and retention
Medical reports are stored privately and are never publicly accessible. Access is limited to the people coordinating your case. We keep information only as long as needed for the purposes above or as required by law, and you can ask us to delete it at any time.
05Your rights
Depending on where you live, you may have rights to access, correct, delete or restrict the use of your information, and to withdraw consent. Contact us to make a request.