TreatVero Concierge
Concierge takes care of the logistics around your care — so you and your family can focus on treatment and recovery.
Patient journey
At every stage, you know what's happening next and who to ask.
Before you travel
TreatVero: A first conversation, on WhatsApp or by email, whenever suits you.
TreatVero: We review what you share and tell you what hospitals will need.
TreatVero: We request estimates from suitable hospitals and explain them clearly.
TreatVero: You choose. We answer questions and confirm next steps.
TreatVero: We coordinate the invitation letter and help with your documents.
TreatVero: We help plan travel and arrange accommodation near your hospital.
In destination
TreatVero: Airport pickup and transfer to your accommodation.
TreatVero: Your coordinator helps with admission, appointments and language.
TreatVero: Transport, companion support and regular check-ins.
TreatVero: Follow-up appointments scheduled; records and reports collected.
After
TreatVero: Return travel coordinated, with remote follow-ups arranged if needed.
Pricing
Two paid plans, priced in USD and agreed before anything starts. Treatment costs are always paid separately.
Credited in full if you upgrade to Concierge.
For patients who want help finding and coordinating treatment options.
Covers up to 14 days on the ground, then $125 per additional week.
For patients who want end-to-end support throughout their medical journey.
Everything in Basic, plus:
Medical treatment, visa fees, flights, hotels, transportation and other third-party expenses are paid separately.
FAQ
Something else on your mind? A coordinator can answer on WhatsApp.
Ask on WhatsApp (opens WhatsApp in a new tab)Everything in Basic, plus a dedicated coordinator, medical visa guidance, accommodation coordination, airport pickup, local transportation, hospital accompaniment, translation assistance, family/companion support, admission and discharge coordination, follow-up coordination, return travel assistance, priority WhatsApp support and on-ground assistance.
No. Medical treatment, visa fees, flights, hotels, transportation and other third-party expenses are paid separately. Our plan fees cover TreatVero's coordination services only.
Yes. We coordinate the hospital's visa invitation letter on both plans, and Concierge adds guidance with your visa documentation. Visa decisions are made by the relevant government authorities, so approval can't be guaranteed.
Yes, as part of the Concierge plan. We suggest options near your hospital that suit your length of stay, mobility and companions. You pay the accommodation provider directly.
Yes — most patients travel with a companion. With Concierge, we can help with your companion's visa documentation, accommodation and local support.
Tell us what you need and we'll help you understand your options and plan the journey.